Human-Centered Service Design | Minneapolis College of Art and Design

Human-Centered Service Design

Service design is the practice of tying together human, digital, and physical interactions to create differentiated and unique environments for people participating in an experience. Service design is the practice of tying together human, digital, and physical interactions to create differentiated and unique environments for people participating in an experience.

Such experiences can be art exhibitions, touristic and recreational activities, medical interventions, or human-technology interfaces of various kinds (AR/VR). At the core of this class is the science behind how people react to, enjoy, or reject certain experiences that require interactions with other human beings, technology, or nature. Delivering great experiences and services can be challenging, but design thinking can help you understand people's needs, look at interactions between people, and constantly iterate your way forward to create more unique and immersive experiences. Service is where your project meets the world. Learn to design moments that people will remember and value.

Prerequisites

None

Class meeting details

This class meets in person on campus.

Required materials

Class Resources

This class uses Adobe Creative Cloud and Canvas, MCAD’s learning management system. Please see the links for more information.

Class Savings

Register on or before August 19 and save $25.
Register for more than one class at a time and receive $25 off each additional class (same-day registrations only).
Additional savings. Are you eligible?

Questions

Contact MCAD Continuing Education at continuing_education@mcad.edu or call 612.874.3765.

Register

Title
Three-credit Tuition
$2,859.00
Course Closed

The registration for this course is currently closed.

  • Date:
    -
  • Time:
    1:00 p.m.-6:00 p.m. CST
  • Day(s) of the week:
    Tuesday
  • Ages:
    Open to ages 18 and above.
  • Term:
    Fall 2024
  • Instructor: Olaf Kuhlke
  • Location:
    In Person
  • SKU:
    ES 1601 01

Prerequisites:

None